Accessibility Statement

This is an accessibility statement from LETTO.

Measures to support accessibility

LETTO takes the following measures to ensure accessibility of LETTO:

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. LETTO is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.2 Level A conformance, several 3rd-party plugins exist on the website which do not support all WCAG 2.2 A guidelines. See the report linked below for more information.

Feedback

We welcome your feedback on the accessibility of LETTO. Please let us know if you encounter accessibility barriers on LETTO:

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

LETTO is designed to be compatible with the following assistive technologies:

Technical specifications

Accessibility of LETTO relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of LETTO, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for LETTO:
  1. General:
    1. Some content may become inaccessible in very small browser viewports.
    2. Some decorative text instances exist which do not meet a 3:1 contrast ratio.
  2. Product Collections Page:
    1. The product listing grid may contain promotional cards with a Shop Now link that is not in the expected order. This does not impact accessibility compliance.

LETTO employs the use of 3rd-party plugins for many of its customer features. While we make an effort to choose plugins that support accessibility for all users, some have limitations that are outside of LETTO’s ability to control. Below is a description of known limitations with the 3rd-party plugins on the website.

Known limitations for 3rd-party plugins:
  1. Checkout:
    1. Screen readers cannot identify the context of item quantity numbers.
    2. Keyboard focus may select hidden content on the page.
    3. The Amazon Pay button does not have a proper button role.
  2. Search:
    1. The Esc key does not dismiss the Search overlay modal.
    2. Some screen readers cannot operate the Sort menu.
    3. The Remove Filter button does not state its function in screen reader description.
Assessment approach

LETTO assessed the accessibility of LETTO by the following approaches:

Evaluation report

An evaluation report for LETTO is available upon request.

Formal complaints

If you wish to make a formal complaint, please email us at ciao@letto.com.

Or call us at (888) 200-7498 Monday - Friday 10am-6pm PST.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

LETTO
Via Roma 123
20121 Milan, Italy

Date

This statement was created on 20 August 2025 using the W3C Accessibility Statement Generator Tool.